I already know I’m going to get emotional writing this, but this review is for the entire team at River Falls Family Dental. Thank you so much for taking on my dental case and helping me through something that once felt impossible. Yesterday, I had the most teeth extracted that I have ever experienced at one time — five teeth. Those five teeth had caused me so much shame, fear, and pain over the past 10 years. When I first found River Falls, I honestly wasn’t sure what my future would look like, but your team has been patient, kind, compassionate, and absolutely extraordinary to me and my family throughout this journey. The option of IV sedation gave me the courage to finally take steps toward improving my dental health. I received IV sedation yesterday morning for my extractions, and when I became fully lucid later that day, I was amazed that I had not experienced the pain or discomfort I have had with extractions in the past. That alone means more to me than I can explain. I will forever be grateful to this practice, and I will make sure everyone I know understands how amazing your team is. Thank you for helping me improve my health, my confidence, and my smile. I cannot wait to come back for my cleanings and partials!

All staff did a great job. Smooth operation!

By far one of the best dentist places i have ever been too. They are so friendly and patient. They take the time to explain everything to you and are willing to work with you. I haven't been to the dentist in a while due to financial problems and anxiety and they completely put me at ease and are so nice to check numbers and give me a thousand quotes on things. I guess the biggest compliment I can give them is i trust them so much that I'm switching my toddler to them. Thank you so much for all the kindness and good work you do

Amazing atmosphere and staff were sooo accommodating and welcoming(especially Cathy)! I would definitely recommend coming here.

River Falls family dentistry was absolutely amazing. Dr. Brad listened to my concerns and corrected an issue that had been ongoing for several months. I can’t say enough about the professionalism and kind, friendly services provided. I would recommend to anyone Dr. Brad Frederick DMD

Gave me exactly what I was asking for instead of ignoring my suggestions entirely and sticking with their own agenda to make more money. Highly recommend

Attempted to call and establish as a new client today, 1/23/26, at 10:11am. Google states they are open today starting at 8am til 5:30. Received their automated system, selected option 2 for new clients, message stated their office is currently closed and to leave a voice message after the tone and I'd receive a call back by the next business day. No time and the call cuts off. Thought maybe I missed the tone so called back and went through the same process and it did the same thing, no option to leave a message. This provider has a 4.9 star rating with over 600 reviews on Google, which is phenomenal so I had been very excited about hopefully establishing as a new client in hopes to remedy the major dental issues I'm experiencing which are causing issues for me being seen as a state licensed professional with my clients nonetheless severely effecting my self esteem. Im hoping my attempt on Monday will yield a better result so I can update this review bc when there's a glimmer of hope for relief of the vast devastation mentally and physically from major dental issues and then that hope is immediately deflated and let down, it's just adding salt to the wound. 🤞🏻that they'll restore that hope I had from seeing that 4.9 score and positive reviews.

Cathy and Jennifer at the front desk are as lovely as one can be. Very helpful ! As well as the dentist and his assistant.