Dr. Sly and Alex, the dental hygienist were very helpful during my first appointment. They answered all of my questions about my treatment plan and acknowledged my concerns. I look forward to working with them in the future. Keisha, the receptionist made me feel like an inconvenience the entire time I was there. When going over my treatment plan, she had an attitude at every question I asked. She initially told me $173, then the price jumped to $290. When I asked why , she proceeds to say “We close at 5, I just need you to sign off.” Afterwards, when the dental hygienist came back in the room, I told him I could come back another day and get the cleaning if it is past his working hours . Keisha overheard, came back in the room with the card reader before I even started getting treated and said ,” I can’t. I need to go , so I’m going to go ahead and close her out. I can’t do this.” Alex apologized for her behavior afterwards and took his time on my cleaning, educating me on everything he was doing. Dr.Sly also came in afterwards and took her time with following up behind the cleaning. She explained what I needed to do for my dental health afterwards and reiterated the treatment plan to me. She didn’t rush me, answered all of my questions, and made sure that I fully understood everything before leaving .

This is my 2nd time going to HPS and they have a forever client. From the front desk to Sharel the customer service, how they explain everything and why they are recommending it, to all of the little touches they do such as warm blankets and chapstick to make sure you’re comfortable during your service. They have thought of it all and execute it all so well. I had such a great experience getting a filling today and a cleaning and I will for sure be back!

Tried to sell me on doing fillers on FAKE cavities. I felt like something was suspicious so I went to my original dentist back in Austin and they told me i have ZERO cavities and a healthy set of teeth. DO NOT GO HERE AND DO NOT LET THEM PRESSURE YOU INTO DOING FILLERS THE SAME APPOINTMENT.

Absolutely do not recommend. Customer service was fine, but their billing process is suspicious. I scheduled a routine exam and dental cleaning. Which has always been covered completely by my insurance.. I get there and they tell me (before I’ve seen anyone) that I’m being charged $80. When I asked what for, the front desk couldn’t give me a direct answer and told me to speak with the dentist. We are reviewing the scans and she makes the comment about having AI identify potential issues. Cool, not much to see there. THEN she proceeds to say, “I also go behind and look because it doesn’t catch everything”….. ooookay. Result: She told me I needed SEVEN fillings. I was just at the dentist 6months prior. I’m not new to visits. I kindly declined, paid my $80 and left. I did not schedule a follow up or anything. Oh, after looking at the bill, the charge was for the fluoride….. used to clean my teeth….. that’s included…. in the dental cleaning…………. And no, I did not request or consent to anything extra. Fast forward to ONE year later, I just received an email that I have an outstanding balance of $75. There has been no other communication about a balance, unpaid insurance, etc. Again, not complaining about the customer service- they were nice. But I will not be returning.

Great experience,

**Beware of this office** I recently had a working interview and was offered a position. I kindly declined the offer and Dr. Sly refused to compensate me for work already completed. After reading the other reviews I wish I never even applied there. So beware if you apply for a job there you won't get paid & she'll just block you from contacting her.

Loved my experience with Dr Sly. She was very patient, friendly, and paid attention to all of my concerns. Her staff was very welcoming and pleasant too. Overall great first experience.

This place & Dr. Sly is a rip off. I would not recommend this place to anyone! I wish I would’ve read the reviews before I decided to visit this dental office. 0/10

Dr Sly is an excellent dentist! I have had three appointments thus far, and I have been fully satisfied with each. I found the staff to be very professional and friendly. My appointments have all begun on time, and I was kept very comfortable throughout. Dr Sly is highly skilled! Her equipment is state-of-the-art, too! I wanted a Black woman as my dentist, and I have found that with Dr Sly. I am very thankful that I found Dr. Sly’s practice!

Been coming to this dentist office for years now and I love Dr.Sly. Very gentle and thorough Plus we love a black owned Woman owned business !! Great staff and hospitality here they definitely give a warm welcome each time. That why I always come back 10/10!