About
We are committed to providing quality healthcare to families located in the New Albany area and treat patients of all ages. We provide comprehensive solutions for our patients' oral health needs. Believing in the importance of listening to our patients, we take the time to truly understand each person's needs, goals, and lifestyle. By understanding our patients' objectives we can provide solutions that will improve their health while transforming their smile into something bright and beautiful.
Dr. Hendrix and her staff are very knowledgeable, explain procedures very well, and do great work!
I honestly can't say enough about how awesome Dr. Hendrix and the entire staff are. Not only are they personable, kind, fun, and experts they are compassionate about their job and compassionate to their clients. My brother recently passed away and that day I had a 3hr procedure scheduled. I called bright and early that morning Misty answered, I told her what was going on and I needed to cancel. Without hesitation, she said are you okay? I am so sorry, if there is anything you need please let us know, and she meant it!! A few days later, I received a store bought sympathy card and each staff member personally took time to write a message extending their condolences.. This meant more to me then they will every know. Thanks for being the best!
Had a tooth extraction. Dr. Hendrix, like always, explained in detail the procedure she was going to perform on me. She was very professional and conscientious trough the entire procedure. I highly recommend Dr. Hendrix.
I took my son here for the first time today. I was very pleasantly surprised how nice everyone was. The Dentist was very thorough, and even took extra xrays to make sure nothing was missed. They made sure all our questions were awnsered, and don't rush you like alot of Doctors/ Dentist do. My son really liked the Dentist, and hygienist also which helps alot. I look forward to bringing the rest of my family here. We have finally found a great dentist for our family!
I feel like I'm just visiting friends. That's how comfortable the atmosphere is. I always have great conversations with everyone there. Dr. Hendrix always asks how my mom is doing and I ask about hers, which in it's self, is a humorous conversation. It's not an office where you just feel like you are a file on their shelf, you are included in your care as well. Which is the way it should be in healthcare; it's empowering. I love everyone there.
I was greeted with a very friendly staff dedicated to the comfort of the patient and easing the stress by explaining the procedure so you knew what to expect.
I had a wonderful experience with Dr. Hendrix and staff. I recently had two fillings redone. Going into my appointment I knew needles would be involved. I HATE needles and was super anxious. The staff knew how I felt and made my visit extremely pleasant. Dr. Hendrix and staff were patient and understanding with my fears! Do yourself a favor and go see them if you need dental work done. Dr. Hendrix called to check on me after to add an extra bonus! They care about their patients and it shows! If you’re in the market, check them out! You WILL NOT be disappointed!
River Falls Family Dental made a anxiety filled mission comforting for me. I cannot thank them enough for easing my fears and caring so deeply about my health. Thank you for everything. Julie...you are the best and Cathy, I am not sure I would have even made it there had it not been for you. All of the staff are amazing.
Staff is always friendly. Everyone always is so helpful & explains everything that's going on.
This was hands down the best dental experience I have ever had. From my initial booking call right through to scheduling my follow up appointments, Dr. Hendrix and her staff were fantastic. Kind, friendly, incredibly informative. From my initial call to schedule I was given all the information I needed to feel comfortable and confident walking in to my initial exam. Dental care is never inexpensive, but the pricing at River Falls is very fair and explained as thoroughly as I have ever experienced. I love that in addition to the customary xrays Dr. Hendrix also takes very thorough regular pictures so that I could further understand what the xrays were showing us and that I now understand my treatment plan and the investment I'm making in my smile more clearly than I ever thought possible for a dentist. The dental hygienist who worked with me was so much fun to chat with and made sure that I knew I was valued as a patient from the moment I walked into the exam room. Dr. Hendrix herself spent nearly half an hour one on one with me discussing the exam findings, proposed treatment plan, and her philosophy on patient care. I have never met a more attentive dentist! She has clearly put together an all star staff who know exactly what they're doing and how to put any patient at ease. I never in my life thought that I would say this, but I'm honestly looking forward to starting my treatment plan!
