Office is nice, staff friendly, great location. Left feeling unsatisfied however and unsure about returning. The technician was training and I was exposed to several X-rays bc the trainee had trouble with film placement. Cleaning was satisfactory at best and slightly painful. I have a fear of dentist for this exact reason. However, I have had great cleanings done that were not painful. Seems as though the structured, efficient team flow was lacking. Also, office requires 48 hr cancel or charges you. 3.5 stars.

I needed an urgent dental appointment in the Houston metro area. My booking was stress free online. Paperwork and verification were fast. Practice was easy to locate and a 3hr free parking was available in a large parking lot opposite the practice on Almeda. Office was clean and serene. Front desk personnel was respectful with all smiles. Imaging was fast and the dentist listened and reviewed my dental need with me and gave the best recommendations and treatment options. Very few medical practitioners are good listeners in this country. Dr Sharel was helpful.

We have never experienced a situation like this with any dentist. My husband was told prior to filing down a tooth that the cap which would be placed would be covered by insurance. As he sat in the chair for his cap 2 months later, he was told it was not in fact covered. We received a bill for $2400 and the denial claim cited “improper documentation”. The provider stated she “spoke with the insurance company”. As healthcare providers ourselves, we perform peer to peer reviews with insurance companies following a denial, and they are very straightforward, so this did not make sense. Regardless, we paid the bill for this seemingly necessary procedure, but will not be returning here. Hope this does not happen to anybody else.

Best dentist I’ve ever been to!I absolutely HATE going to the dentist but I needed a root canal bad, So I came here. absolutely ZERO pain.. did I say ZERO? Lol. On top of that, there has never been a wait when I come. All members of her staff are kind and very friendly. Doc Sly is a great, highly educated dentist and has great bedside manner too. You got a patient for life Doc. Keep up the Excellence!!

First time here, great experience. Everyone was so nice and professional and everyone did their part. Thanks again!

The staff was friendly & so was the Dr. The parking is free as long as you park in there designated area, but I went because they do ozone therapy.

Today was my first day going here and the whole staff was amazing. They made feel at home. I definitely plan on making Dr. Sharel my dentist!

Great job! Friendly! Seen quickly!

As a minority health care professional myself and someone new to the Medical Center area, I was thrilled to find I lived down the street from this office that had a senior minority dentist. Unfortunately, my initial visit wasn’t the most ideal. I called to schedule my first appointment a couple weeks prior and was asked to pay a $50 deposit which I had never experienced at any other dentist’s office, but I still decided to pay anyways and was told it was non refundable and would go towards my visit. I asked in a few different ways, what if I don’t have any charges, will i get my deposit back?…as my teeth have always been in good condition and I mostly just get my 6 month cleanings which have always been free with my insurance (includes cleaning and X-rays) unless I opt to get fluoride. The answer was never “yes” but a “if your insurance covers it all, then you get it back.” When I arrived, I was told I had a $125 bill for services at check in. When inquired, I was told I had to pay $50 for fluoride and $75 for these new CT X-rays which are more innovative and advanced compared to basic dentist office X-rays many use which are frequently covered by most insurance plans. I was a little taken back as I wasn’t asked if I wanted fluoride just told I had that charge, where if I was unaware I could opt out, I would have likely just paid. Also, it was frustrating since I adamantly asked before about the deposit refund on the phone and if there was a chance I wouldn’t get it back. I wasn’t informed that they have a fancy CT X-ray that you have to get that may not be covered by my insurance, or even told what my insurance copay would be before I showed up. The front desk was nice about it despite my frustration and tried to encourage me to pay the remaining amount to be seen since I couldn’t get my deposit back, but the entire deposit thing felt so unsettling to me I just canceled my appointment and decided to leave rather than pay more there for services.